The Customering Method: From CX Dogma to Customer Science
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US$18.85
Price when purchased online
Free shipping
Free 30-day returns
Sold and shipped by blog.charterlinkz.com
Free 30-day returns Details
Product details
| Management number | 201814459 | Release Date | 2025/10/08 | List Price | US$18.85 | Model Number | 201814459 | ||
|---|---|---|---|---|---|---|---|---|---|
| Category | |||||||||
Format: Paperback / softback
Length: 292 pages
Publication date: 01 November 2024
Publisher: Taylor & Francis Ltd
Despite the promise of an enhanced customer experience through new technology, we have witnessed the widespread collapse of consumer trust. This book challenges the preconceptions of the Customer Experience (CX) movement, upturns long-held beliefs in its effectiveness, and offers an alternative approach to customer management.
Weight: 482g
Dimension: 233 x 157 x 19 (mm)
ISBN-13: 9781032823089
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Science Fiction & Fantasy
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